Welcome to XpertUniverse. We create expertise exchange,
sharing and business intelligence solutions that impact the bottom
line and optimize business processes across the enterprise.

 
XpertSHARE™ enhances productivity and decision-making by enabling people to find and share expertise with precision - and improve business effectiveness.
XpertSHARE™ improves customer service by enabling companies to draw upon a larger and deeper pool of internal and external experts to resolve client problems quickly.
XpertSHARE™ adds human interactivity to online learning initiatives to provide help at the learner's moment of need - improving results from e-learning investments.


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 What's New
XpertUniverse publishes "Expertise Location and the Contact Center" white paper: new expertise location, collaboration, and business intelligence platform can help organizations close the gap between customer support and business operations to improve customer service... more

XpertUniverse publishes Expert on Demand: Catastrophe Claims Applications – new tech tools can help claims organizations respond more quickly ... more

'Meeting of the Minds', published by Insurance & Technology and InformationWeek, cites the benefits of 'expert on demand' in training applications. Published on July 25, 2005 ... more