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INDUSTRY SOLUTIONS | COMMERCIAL PRODUCT SUPPORT
Successful manufacturing industry participants are developing new capabilities in customer relationship management, collaborative product commerce and supply chain integration. An integrated value chain extends beyond the boundaries of the manufacturer to include the expertise of suppliers and partners - and ultimately includes the customer. Visibility, connectivity and decision support across the value chain creates major efficiencies and new opportunities to satisfy the customer.
XpertSHARE™ expands the capabilities of an integrated value chain in any commercial industry. The costly customer problem of grounded aircraft is used as an illustration.
AIRCRAFT MAINTENANCE & REPAIR (AOG)
When an expensive aircraft is grounded, the impact on operations, clients, partners and individuals is high. In the commercial world, revenue is impacted when the flow of passengers and freight is interrupted. Costs rise due to delays and complex aircraft logistics are further complicated by interrupted schedules. In the military world, critical missions may be affected with potential military, political and social impacts.
XpertSHARE™ helps accelerate AOG problem diagnosis and repair reducing costly AOG events in three ways;
1) Accelerates diagnosis and repair on an individual AOG case basis;
2) Links to inventory systems to expedite part delivery; and,
3) Real-time AOG data collection - business intelligence for process improvement.
| For XpertSHARE - AOG Value Proposition PDF |
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