XpertSHARE™ harnesses the expertise in the minds of human beings and makes it accessible to knowledge seekers – on demand - anywhere and at anytime.
There are many benefits!
The most valuable knowledge is in brainpower not documents. Information is most valuable when it can be discussed, challenged, and reworked to suit a situation.
Human expertise is flexible and adaptable, allowing people to apply their experiences to new situations. The best and most sought-after expertise changes rapidly and is difficult to systematically collect, categorize and keep up-to-date in documents.
Experts are organized into networks around key business issues or opportunities. Experts are designated - having both expertise and the authority to speak on behalf of the company.
Expert networks can cut across organizational and geographic boundaries to include business partners, vendors – even customers – anywhere in the world.
Human expertise is easier to organize and manage than expertise captured in documents. Even in the largest organizations there will be far fewer experts than artifacts. Profiling experts is more straightforward and accurate than indexing, organizing, and culling through countless documents. And, XpertSHARE does complement data-driven solutions that focus on mining expertise from documents.
